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FAQ

Your Questions, Expert Answers

Everything You Need to Know About Denca Cabinets

We’ve put together a list of the most frequently asked questions about Denca Cabinets.

If you do not find your answer, feel free to contact us.

When was Denca Cabinets founded?

Denca Cabinets was founded in 1977 by the Birkkjaer family with a vision to bring high-quality European craftsmanship to the Canadian market. Initially focused on importing fine European cabinetry, the company quickly recognized the demand for locally made, custom-designed solutions. In the early 1980s, Denca transitioned into manufacturing its own custom cabinetry, combining European techniques with Canadian innovation. Today, Denca is proud to be a Canadian-made brand, known for its commitment to exceptional craftsmanship, quality materials, and personalized service honed over decades of experience.

Where is Denca Cabinets located?

Denca Cabinets operates from a 35,000-square-foot manufacturing facility in Calgary, Alberta. We also have two showrooms: a 5,000-square-foot showroom in Calgary and a 1,000-square-foot showroom in Kelowna, BC. Our showrooms offer an immersive experience where our skilled team will guide you through the design process, helping you explore custom cabinetry options tailored to your needs and ensuring an exceptional, personalized experience from start to finish.

What kind of cabinetry does Denca offer?

Denca Cabinets offers a diverse range of cabinetry solutions to meet varying styles and budgets. Our offerings include high-end, fully custom designs that are tailored to your unique specifications, as well as our “Lifestyle” line, which provides a more budget-friendly option without compromising on quality. The “Lifestyle” line features pre-engineered designs that still uphold Denca’s exacting standards of craftsmanship, ensuring that whether you choose a custom or pre-engineered option, you’ll receive cabinetry that’s durable, stylish, and made to the highest standards.

What makes Denca Cabinets stand out from other cabinet manufacturers?

Denca Cabinets is renowned for its innovative approach to cabinetry design and production. We utilize cutting-edge technology, including advanced CNC machines for precision manufacturing, PUR edgebanding for enhanced durability, and custom-developed software to streamline project management from start to finish. Our in-house engineering department meticulously scrutinizes every detail to ensure precision and quality in every project. We also offer in-house custom veneer work, allowing us to create unique, high-quality finishes tailored to your vision. Additionally, our manufacturing facility is powered by a rooftop solar field, reinforcing our commitment to sustainability while delivering durable, high-quality cabinets with efficient and environmentally conscious production processes.

What is PUR edgebanding, and why is it important?

PUR (polyurethane reactive) edgebanding is an advanced technique that delivers seamless, highly durable edges for cabinetry, setting it apart from traditional methods. This cutting-edge process not only enhances the visual appeal with a sleek, polished finish but also significantly boosts water and heat resistance. It’s especially ideal for high-moisture areas like sink cabinets and kitchens, where durability is crucial. With superior adhesion and long-lasting performance, PUR edgebanding ensures that your cabinetry retains its pristine look and structural integrity for years to come, even in the most demanding environments.

How does Denca Cabinets incorporate sustainability into its operations?

Denca Cabinets has taken a significant step toward sustainability by installing a solar panel system on the rooftop of its Calgary manufacturing facility. These solar panels generate enough energy to meet nearly all of the company’s power needs during the summer months, dramatically reducing reliance on traditional energy sources. This initiative reflects Denca’s deep commitment to environmental stewardship, minimizing its carbon footprint, and contributing to a greener future. By integrating renewable energy into our production processes, Denca not only supports environmental sustainability but also ensures that our operations align with the values of our clients.

What is the average lifespan of Denca Cabinets?

Denca Cabinets are built with longevity in mind, designed to last between 25 and 30 years, offering exceptional value over time. We incorporate innovative features like PUR edgebanding, which not only provides a seamless finish but also significantly enhances durability and water resistance. This advanced technology reduces the need for ongoing maintenance, ensuring that your cabinetry maintains its strength and appearance even in high-use areas. With Denca, you’re investing in cabinetry that combines craftsmanship and innovation to stand the test of time.

Does Denca Cabinets support professional development for its employees?

Yes, Denca places a strong emphasis on developing skilled labor within the company. Many of our employees participate in apprenticeship programs, where they receive hands-on training to
hone their craft. We are deeply committed to building a team of expert cabinet makers through comprehensive training and development initiatives. By investing in our workforce, Denca ensures that the tradition of high-quality craftsmanship continues, allowing us to deliver exceptional cabinetry built by highly skilled professionals who are passionate about their work.

How does Denca manage project scheduling and installations?

Denca utilizes custom-developed software to expertly manage project scheduling, ensuring smooth coordination between key elements such as countertops, flooring, and appliances. This software enables real-time communication and seamless scheduling adjustments, which are crucial to keeping projects on track and meeting deadlines. Effective communication and flexibility are at the heart of Denca’s project management success, allowing us to adapt to changes and ensure that every aspect of the job runs smoothly from start to finish, delivering a
stress-free experience for our clients.

Does Denca Cabinets provide installation services?

Yes, Denca coordinates every aspect of the installation process through a dedicated service and installation coordination team. This specialized team ensures that every detail is carefully managed, from scheduling to final touches, providing a seamless and stress-free experience for our customers. By overseeing each step of the installation, we ensure that the process is
smooth, efficient, and completed to the highest standards, guaranteeing customer satisfaction.

What is the "Lifestyle" line, and how does it differ from fully custom cabinetry?

Denca Cabinets offers a wide range of cabinetry solutions, each designed to meet the diverse needs of our clients. Our offerings include the Bente Line, a bespoke luxury collection that blends modern, minimalist design with exceptional craftsmanship. Every piece in the Bente Line is fully customizable, allowing you to tailor every detail, from materials to finishes, creating a truly personalized, elegant space. For those seeking more affordable options, our Lifestyle line provides pre-engineered cabinetry that delivers the same high-end, custom-quality look and feel Denca is known for, but at a more competitive price. The Lifestyle line was developed to make luxury cabinetry accessible without sacrificing the craftsmanship and durability that defines Denca.

In addition to cabinetry, we offer custom furniture, paneling, and more, allowing us to create unique, tailored pieces that perfectly complement your home. From custom-built furniture to intricate wood paneling and feature walls, Denca’s commitment to quality and attention to detail ensures that every project—whether fully custom or pre-engineered—exceeds expectations.

What should I expect during my initial consultation?

During your consultation, we’ll take the time to thoroughly understand your project goals, design preferences, budget, and timeline. We’ll walk you through a wide array of material and finish options, offering expert guidance to help you select what best suits your style and needs. This is the ideal moment for you to share any ideas, inspirations, or must-haves you envision for your project. Whether you bring design inspiration from magazines, websites, or your own creative vision, we’ll collaborate closely with you to bring those ideas to life, creating a customized, beautiful space that reflects your personality and meets your functional needs.

What is your "From Concept to Completion™" process?

Our “From Concept to Completion™” process is a comprehensive, six-stage approach designed to ensure that your custom cabinetry project meets both your expectations and budget. This structured process allows us to guide you seamlessly from the initial consultation through to the final installation, with each stage carefully planned and executed to deliver exceptional results. From design and material selection to precise craftsmanship and expert installation, we ensure high-quality outcomes every step of the way, providing a smooth and stress-free experience for our clients.

What are the six stages of your process?

The “From Concept to Completion™” process consists of six carefully structured stages, each designed to ensure that your custom cabinetry project runs smoothly and meets your vision:

The Concept Consultation: You’ll meet with one of our professional designers to discuss layout options, design considerations, and material choices, setting the foundation for your project.
The Design & Quote Phase: Our team will present tailored design solutions for your space, and you’ll receive an initial quote outlining the costs involved.
The Planning Stage: During this phase, we’ll finalize your floor plans, materials, and estimates to ensure everything aligns with your vision and budget.
The Manufacturing & Preparation Stage: Our expert craftsmen begin building your custom cabinetry locally. We also conduct a site inspection to ensure that everything is ready for a smooth installation.
The Install Process: Our installation team will install your cabinetry with precision, coordinating the placement of countertops and appliances to ensure everything fits seamlessly.
Completion: We inspect every detail to ensure everything is perfect. Once you’re fully satisfied,
we provide ongoing service as needed, with the final payment due upon completion.

This six-stage approach guarantees that every step is handled with care, delivering exceptional results and a hassle-free experience from start to finish.

What should I bring to my concept consultation?

To ensure a productive and tailored consultation, please come prepared with the following:

  • A floor plan or rough dimensions of your space, so we can accurately assess the layout.
  • Photos of your space to provide context and help us understand the design challenges and opportunities.
  • A scrapbook or inspiration images, including styles, colors, or features that you love, to help guide the design.
  • Information about your appliances, sink, and faucets to ensure everything integrates seamlessly into your cabinetry.
  • Your project budget, so we can tailor our recommendations to suit both your design preferences and financial plan.

Bringing these items will allow us to create a detailed, personalized plan for your project and make the most of our time together.

How long does the design and planning process take?

Depending on the size and scope of your project, it typically takes 1-3 weeks to prepare a preliminary design scheme and estimate. This initial phase allows us to carefully craft a design that suits your needs and preferences. Once you approve the design, we move into the planning stage, where we finalize all the details—floor plans, materials, and costs—ensuring that every aspect is meticulously planned before production begins. This process ensures that everything aligns with your vision and budget before moving forward.

Do you offer warranty on your cabinetry?

Yes, all of our cabinetry comes with a lifetime warranty on Blum and Hettich hardware, ensuring long-lasting performance. Additionally, we offer a 5-year full-service warranty that covers touch-ups and adjustments, so your cabinetry stays in top condition for years to come. This commitment to quality and service gives you peace of mind, knowing that your investment is fully protected.

What types of cabinetry options do you offer?

We offer a vast array of door styles, materials, colors, and hardware to bring your vision to life, whether you prefer  modern designs or more traditional styles. During your consultation, we’ll guide you through options like flat-panel, shaker, or raised-panel doors, as well as high-quality materials such as solid wood, veneers, and eco-friendly choices. You’ll have access to a wide range of colors and finishes, from natural wood stains to custom-painted finishes. Our premium hardware selection includes Blum and Hettich hinges, soft-close mechanisms, and an assortment of handles, pulls, and knobs in styles ranging from brushed nickel to matte black.

We also offer custom features like soffits, moldings, pull-out shelves, spice racks, and drawer organizers to enhance both aesthetics and functionality. From integrated lighting to specialized accessories like utensil dividers and waste disposal systems, every detail can be tailored to your needs, ensuring your cabinetry is both beautiful and functional.

When is payment required?

Our payment schedule is as follows:

  • A 50% deposit is due at contract sign-off.
  • A 40% progress payment is required upon delivery of cabinetry.
  • The final 10% is due upon project completion.
Do you provide countertops and appliances?

Yes, we can supply and install countertops and appliances as part of your project. During the design phase, we’ll assist you in selecting the best countertops and appliances to complement your cabinetry, ensuring a cohesive and polished look. After your cabinetry is installed, we schedule the countertop templating, followed by appliance installation once all trades have completed their work. This coordinated approach ensures a seamless process and a perfectly finished space.

What happens if there are service items after installation?

Once installation is complete, our installer will submit a service list detailing any items that require attention, such as finishing kick plates or making adjustments after the countertops are installed. Our goal is to ensure your cabinetry is flawless, and we’re happy to provide post-installation service as needed to address any final touches or concerns, ensuring everything is finished to perfection.

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From Concept to Completion™

All cabinets proudly manufactured in Western Canada since 1977. 

Calgary Showroom

555 60 Ave SE Calgary, AB

(403) 252-5552

Monday - Friday | 8:30am-4:30pm

Saturday | 10am-3pm

(Closed on long weekends and holidays)

Kelowna Showroom

#101 - 1821 Harvey Avenue, Kelowna

(250) 869-2777

Monday - Friday: 10am-4pm

Wednesdays: By Appointment Only

(Closed on long weekends and holidays)